isla tulalip casino in marysville washington

He was assisted by a very helpful gentleman (Fred), who corrected the wrong suite assignment that Miss Congeniality had entered while in her snit. (Believe me, I got her name when we were checking out and will never deal with her again.) Fortunately, it was my calm husband who returned to the front desk an hour later to pick up the room key. It was hot, the hotel was completely booked, a conference group was arriving about the same time we showed up, and rooms weren’t turning over as fast as they’d hoped - but we were stunned by the rude, uncooperative, and snappish comments from that side of the desk. It was obvious this person was having a really bad day.

Granted, we showed up half an hour before the “official” check-in time (which has never been a problem before), but we were more than willing to return later. And I mean worst ever anywhere in all our years of hotel stays. All that changed this week when our visit began with one of the worst check-in experiences ever. We stay here several times a year to celebrate our birthdays, our anniversary, and for a midwinter gray-time getaway or two, and have always appreciated the gracious welcome at the front desk. Tulalip is proud of its 4-diamond rating and as a guest visiting the resort, I assume that I will be treated with a certain level of courtesy. After an Orca Suite snafu during last month’s anniversary stay when I discovered at 2:00 in the morning that the faucets on the jetted tub were completely disabled and not connected to the water supply, I was really, really looking forward to a do-over this month for my birthday. Things are not always perfect in paradise.

Isla tulalip casino in marysville washington